Newlyn Filmhouse COVID-19 safety measures

As always, the health and wellbeing of our employees and customers is our number one priority and therefore we remain cautious and continue with specific safety measures and government requirements.

Social distancing

We request that where possible you book in advance, in order to enable socially distanced seating. To facilitate this we are open for telephone bookings & personal callers daily from 1.30pm-9pm.The booking software will put a space between bookings to make sure that you (and your group) are away from other bookings. Both screens will be operating at reduced capacity varying depending on the size of the bookings. Online booking may vary from time to time depending on social distancing suggestions. In accordance with our Terms & Conditions, we reserve the right to change seat allocations in order to enable socially distanced seating.

Payments

We request that you don’t pay in cash where possible. We accept Contactless payments up to £45 when paying by credit or debit card.

Auditorium Air-Handing

Our auditoriums use air handling rather than air-conditioning. This ensures a constant flow of new air into these public spaces. This air system is used through the building including in the restaurant.

Hygiene

There are multiple liquid sanitiser points around the building. Please use before and after touching communal surfaces.

Our staff will be cleaning all hand contact points within the cinema at regular intervals. This includes door handles, push plates, taps and so on. In addition there will be extra cleaning where customers have been sitting.

Face Masks

We recommend that customers and staff continue to wear masks when possible as a precaution (though we recognise that this is no longer mandatory and a case of individual choice).

NHS Test and Trace

We have a sign in and out sheet available at the box office as well as a QR code you can scan with the NHS Covid-19 app. You can pick your preferred choice but at least one must be done. If you sign the specific track and trace sheet your details will be held for 21 days in compliance with regulations. If you have a booking with us then you do not need to do this but are still welcome to. For more information please refer to our Privacy Policy.

Updated: 19th July2021