Privacy Policy

Newlyn Filmhouse Ltd is committed to protecting and respecting your privacy.

This policy, together with our terms and conditions sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Please refer to our Terms and Conditions.


RECORDING CUSTOMER DETAILS: HOW WE USE YOUR INFORMATION


Our normal dealings with you, we collect information about you when you fill in any forms. This includes when you book online, book over the phone, become a member, subscribe to our newsletter or contact us via our website. If you contact us, we may keep a record of that correspondence. When you do any of the above things we may collect any of the following information:


    First Name

    Last Name

    Contact Number

    Email Address

    Residential Address (members only)


This information will be only be used to contact you about a booking that you have made. We use members email address to contact you about when your membership is up for renewal.


We may also disclose your information:


    In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or asset.

    If a third party acquires Newlyn Filmhouse and all of its assets, in which case personal data held by us will be transferred.

    If we are under a duty of disclosure or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Terms and Conditions (See further down the page for our Terms and Conditions) and other agreements; or to protect the rights, property, or safety of Newlyn Filmhouse, our customer and others, This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.


WHERE WE STORE YOUR INFORMATION


Information collected via our website or in person to make a booking or become a member is stored by Savoy Systems.


MARKETING


For those who choose we send out a weekly newsletter via Mail Chimp. We send out information about our weekly schedule, our upcoming cinema events and the occasional email about our dinner events. You can opt into this on our website. You have the right to opt out at any time, this can be done via the unsubscribe button at the bottom of any of our email campaigns.

For more information on their Privacy Policy; https://mailchimp.com/legal/privacy/?_ga=2.172213287.568989248.1526061377-507078484.1524587745


ACCESS TO YOUR INFORMATION AND CORRECTION


By law, you have a number of rights as a data subject, such as the right to be informed, the right to access information held about you and the right to rectification of any inaccurate data that we hold about you.


You have the right to request that we erase personal data about you that we hold (although this is not an absolute right).


You have the right to request that we restrict processing of personal data about you that we hold in certain circumstances.


You have the right to object to processing of personal data about you on grounds relating to your particular situation (also again this right is not absolute).


If you are unhappy or wish to complain about how your information is used, you should contact a member of staff in the first instance to resolve your issue.


If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is www.ico.org.uk.


Where you have chosen a password that enables you to access the members section of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


SECURITY


Although we follow strict security procedures, Newlyn Filmhouse does not guarantee that the transmission of personal information via the Internet is secure and such transmission is at your own risk.


OTHER WEBSITES


Our website contains links to external sources including;

• Savoy Systems

• Mail Chimp

• YouTube

• Dynamic Showtime’s

• Facebook

• Google Maps

• Twitter

• Instagram

• Trip Advisor


If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibly or liability for these policies. Please check these policies before you submit any personal data to these websites.


COOKIES


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information may be used to track visitor use of the website and to compile statistical report on website activity. You can set your browser to not accept cookies. However, in a few cases some of our website features may not function as a result.


CHANGES TO OUR PRIVACY POLICY


We keep our privacy policy under regular review and we will place any updates on this web page. This Policy was last updated in September 2020.


HOW TO CONTACT US


Please contact us if you have any questions about our privacy policy or information we hold about you please email us at admin@newlynfilmhouse.com


EXTERNAL SOURCES


Savoy Systems: https://savoysystems.co.uk

Mail Chimp: https://mailchimp.com/legal/privacy/?_ga=2.172213287.568989248.1526061377-507078484.1524587745

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